Effective date: August 4, 2026
This Privacy Policy describes how Xiangtan Lingping Trading Co.,Ltd. ("we," "us," or "our") processes personal information when you install, access, or use Helvoria, our Android social interaction application distributed through Google Play. Helvoria enables content browsing, user discovery, matching, and real-time communication including text, image, voice, and video chat. By creating an account or continuing to use the app after the effective date above, you acknowledge the practices described here. If you do not agree, please discontinue use and contact us regarding account closure.
Helvoria is operated from the People's Republic of China. Personal information we collect may be stored on servers or processed by service providers located in China and in other countries where our infrastructure partners maintain facilities. When personal information moves across national borders, we apply safeguards designed to preserve an adequate level of protection consistent with applicable law.
For users in the European Economic Area, the United Kingdom, or Switzerland, cross-border transfers may rely on appropriate transfer mechanisms where required, such as standard contractual clauses or equivalent arrangements with recipients that handle data on our behalf. Regardless of storage location, we contractually require processors to use personal information only for specified purposes and to maintain security controls aligned with this Policy.
Transfers occur primarily to deliver core social features—hosting account profiles, transmitting chat messages, storing media you choose to upload, and running diagnostics that keep the service stable. We do not transfer personal information for unrelated commercial resale. If you exercise privacy rights that affect stored data, we will coordinate with relevant processors to fulfill verified requests within our stated response timeframe.
The data controller responsible for personal information processed through Helvoria is:
Xiangtan Lingping Trading Co.,Ltd.
No.15, Wuxing Group, Tongliang Village, Shigu Town, Xiangtan County, Xiangtan City, Hunan Province
For general privacy inquiries, account-related questions, or requests to exercise your rights, contact us at arquondrickamson@gmail.com. We will respond to privacy-related requests within a reasonable period after verification.
We have designated Privacy Officer to oversee data protection compliance for Helvoria. Privacy Officer serves as our contact for data protection matters and handles inquiries relating to the processing of personal data and applicable privacy rights. Users may contact the DPO regarding data protection and privacy matters at arquondrickamson@gmail.com. The DPO coordinates responses to regulatory inquiries, assists with rights requests where appropriate, and works with our engineering and support teams to ensure processing activities remain aligned with this Policy and applicable legal obligations.
Helvoria is intended exclusively for individuals aged eighteen (18) and above. The app is designed as an adult-oriented social platform featuring user matching, messaging, and video interaction. During initial setup, you may be asked to confirm that you meet the minimum age requirement. We do not operate a separate in-app age verification system beyond this initial user confirmation.
If you are under 18, you must not register for, access, or use Helvoria. We do not knowingly collect personal information from anyone under 18. If we learn that a minor has created an account, we will take steps to disable the account and delete associated personal information where feasible.
Account creation is supported. To use interactive features, you must register and maintain an account using credentials you provide during sign-up. Your account identifier, profile details, and authentication data are linked to the features you access, including the home feed, matching tab, chat tab, and profile center. Certain browsing functions may be limited without an account, but messaging, matching, media sharing, and subscription features require an authenticated session.
Helvoria is not directed to children under 18, and we do not knowingly solicit or collect personal information from minors. Our age policy restricts the intended audience to users aged 18 and above, reflecting the social and communication nature of the product.
Parents or guardians who believe a minor has provided personal information through Helvoria should contact us at arquondrickamson@gmail.com with sufficient detail to identify the account. Upon verification, we will take appropriate steps to restrict access and delete personal information associated with the account, subject to legal retention requirements and technical limitations such as cached backups.
We do not offer child-specific profiles, parental dashboards, or age-gated content tiers below 18. Compliance materials such as our child safety information may be accessible through the profile center for transparency, but the service itself remains an adults-only platform.
Depending on where you live, you may have statutory rights regarding your personal information. This section summarizes key rights and how to exercise them. Submit requests to arquondrickamson@gmail.com. We will respond to privacy-related requests within a reasonable period after verification.
Subject to applicable law and exceptions, you may have the right to:
If personal data or personal information we maintain about you is inaccurate or incomplete, you may request correction (also called rectification) at any time. Email arquondrickamson@gmail.com with the fields you believe are wrong, the correct information where known, and any supporting context that helps us verify your identity and validate the update. After verification, we will correct inaccurate records in active systems or explain any legal or technical reason we cannot do so immediately.
You may delete your Helvoria account through either of the following methods:
In-app deletion path:
Web-based deletion:
You may also request account deletion outside the app by visiting:
https://helvoria.example.com/accountDeletion.html
Follow the instructions on that page to submit your deletion request. Both paths initiate the same account closure process. Deletion may not be instantaneous; residual copies may persist in backups for a limited period as described under Retention.
California residents have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know about personal information collected, the right to access personal information, the right to delete personal information, the right to correct inaccurate personal information, and the right to know about personal information shared with third parties. To exercise these rights, email arquondrickamson@gmail.com. We will respond to privacy-related requests within a reasonable period after verification.
California residents also have the right to limit use and disclosure of sensitive personal information where applicable, and the right to non-discrimination for exercising privacy rights.
California residents may exercise the right to know whether we collect, use, or disclose personal data or personal information, including categories of personal data we have shared with third parties and the purposes for sharing. This Policy, together with the Sharing Matrix and Data Inventory sections, describes our practices. Submit right to know requests to arquondrickamson@gmail.com. We will respond to privacy-related requests within a reasonable period after verification.
Under the CCPA, "share" and "sharing" have a specific definition under California law that differs from ordinary English usage. Sharing includes disclosing personal information to a third party for cross-context behavioral advertising, even when no money changes hands. We do not sell personal and sensitive user data. Our primary disclosures to service providers support hosting, analytics, and operational functions as described in the Sharing Matrix—not cross-context behavioral advertising. For a complete description of recipients, data categories, and purposes, refer to the Sharing Matrix section. California residents may exercise the right to know by emailing arquondrickamson@gmail.com. We will respond to privacy-related requests within a reasonable period after verification.
Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to confirm whether we process personal data, access personal data, correct inaccuracies, delete personal data, obtain a portable copy, and opt out of certain processing. To exercise VCDPA rights, contact arquondrickamson@gmail.com. We will respond to privacy-related requests within a reasonable period after verification.
The following explains how to opt out of certain processing under the VCDPA:
Where the GDPR or equivalent laws apply, you have rights of access, rectification, erasure, restriction, portability, and objection as described above. Our legal basis for processing is explained in the Legal Basis section. You may contact your local supervisory authority if you have concerns we have not resolved.
We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include access controls limiting employee and contractor access to data required for their roles, encryption in transit for network communications where supported, and monitoring for abnormal activity that may indicate security incidents.
No method of electronic storage or transmission is completely secure. While we work to safeguard your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for logging out of shared devices.
If we become aware of a data breach that affects your personal information and triggers notification obligations, we will notify affected users and regulators as required by applicable law, using contact information associated with your account or other appropriate channels.
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer period is required or permitted by law.
Account and profile data — Retained while your account is active and for a limited period after deletion to process closure, resolve disputes, and comply with legal obligations.
Messages and user-generated content — Retained to deliver chat history and social features while your account exists; deleted or anonymized following account deletion, subject to backup retention cycles.
Device and diagnostic data — Retained for operational and security purposes, typically for shorter periods aligned with analytics and crash-reporting needs, unless needed for incident investigation.
Subscription and transaction records — Retained as needed to manage billing relationships, resolve payment disputes, and meet tax or accounting requirements.
When retention periods expire, we delete or de-identify personal information using commercially reasonable methods. Residual copies may remain in encrypted backups until those backups rotate out of active use.
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or product features. When we make material changes, we will provide notice through the app, by email where appropriate, or by updating the effective date at the top of this document. Continued use after the effective date of an updated Policy constitutes acknowledgment of the revised terms, except where further consent is required by law.
For questions about this Policy, data processing, or your privacy rights, contact:
Xiangtan Lingping Trading Co.,Ltd.
No.15, Wuxing Group, Tongliang Village, Shigu Town, Xiangtan County, Xiangtan City, Hunan Province
Email: arquondrickamson@gmail.com
Related documents such as User Terms and account deletion instructions may be accessible from the profile center within the app. We do not sell personal and sensitive user data.
Where the GDPR or similar frameworks require a legal basis (also called a lawful basis) for processing, we rely on the following grounds depending on the activity:
Performance of a contract — Processing necessary to provide Helvoria under our agreement with you, including account registration, authentication, delivering the home feed, matching, chat, video sessions, and subscription entitlements you purchase.
Legitimate interests — Processing that supports secure, reliable operation, such as fraud prevention, service integrity, basic recommendation logic for user discovery, and internal analytics, balanced against your rights. Where legitimate interests apply, we evaluate whether our interests are overridden by your privacy expectations.
Consent — Where required, such as when you grant Android runtime permissions for camera, microphone, or media access, or when optional features require explicit approval. You may withdraw consent through device settings or by discontinuing use of the relevant feature.
Legal obligation — Processing necessary to comply with applicable laws, regulatory requests, tax recordkeeping, or valid legal process.
The table below maps primary processing purposes to legal bases:
| Processing purpose | Legal basis |
|---|---|
| Core app service (feed, chat, matching, video) | Performance of a contract |
| Account creation and authentication | Performance of a contract |
| Media upload and profile avatars | Performance of a contract; consent for device access |
| Analytics and crash diagnostics | Legitimate interests |
| Security monitoring and abuse prevention | Legitimate interests; legal obligation where applicable |
| Cloud hosting and processors | Performance of a contract; legitimate interests |
| Subscription billing via Google Play | Performance of a contract; legal obligation |
This section provides structured disclosures intended to align with Google Play Data safety declarations and common store review checks. It supplements narrative sections elsewhere in this Policy and should be read together with them.
Data safety mapping:
Sensitive permission background access:
Sale statement: We do not sell personal and sensitive user data.
SDK disclosure: No specific third-party SDK inventory was provided for inclusion in this Policy at the time of publication. Helvoria may integrate standard Android platform components and service-provider libraries for hosting, diagnostics, and Google Play subscription billing. When identifiable SDKs are integrated, their data practices will be reflected in store disclosures and updated Policy revisions as needed.
Monetization: Helvoria offers Subscriptions through Google Play. Subscription status and purchase tokens are processed according to Google Play Billing policies. We do not describe advertising-based monetization in this product configuration.
We use personal information to operate Helvoria's four primary areas: the home feed and user detail pages for content discovery; the matching tab for profile recommendations and connections; the chat tab for text, image, voice, and video communication; and the profile center for account settings, avatar management, and access to legal documents.
Operational uses include displaying your profile to other users according to product rules, delivering messages you send, enabling video chat when you initiate a session, maintaining session security, processing subscription entitlements, responding to support inquiries, and improving stability through aggregated diagnostics.
We do not use camera, microphone, or media permissions to monitor your environment when you are not actively using the related feature. Browsing the feed or matching tab alone does not trigger sensitive permission requests.
If you purchase a subscription, Google Play processes payment and provides us with information necessary to verify entitlement status. We do not receive your full payment card number. Manage or cancel subscriptions through your Google Play account settings. Refund eligibility follows Google Play policies and applicable law.
Helvoria may use basic recommendation logic to suggest profiles in the matching tab. These suggestions do not produce legal or similarly significant effects. You may browse, skip, or ignore recommendations without automated penalties.
Legal and informational pages such as this Privacy Policy, User Terms, or child safety materials may load in an in-app WebView from the profile center. WebView usage is limited to displaying app-related compliance content and is not used for cross-app tracking or behavioral advertising.
We share personal information with service providers and partners only as needed to operate Helvoria. We do not sell personal and sensitive user data.
Infrastructure providers store account profiles, chat content, uploaded media, and diagnostic logs on our behalf under contractual confidentiality and security obligations.
Analytics partners receive event data and device metrics to help us understand feature usage and diagnose crashes. Shared device information supports security and service delivery as declared in our Data safety form.
We may disclose personal information when required by law, court order, or governmental request; to protect the rights, safety, and property of users, us, or the public; or in connection with a merger, acquisition, or asset sale, subject to notice where legally required. Any such disclosure is limited to what is necessary under the circumstances.
This Privacy Policy applies to Helvoria as distributed on Google Play for Android devices. It does not govern websites, services, or applications we do not operate. References to permissions, settings, and system dialogs reflect Android behavior, including scoped storage and runtime permission prompts.
Helvoria is not described herein as an iOS or App Store product. We do not reference Apple-specific identifiers or APIs in this Policy. If you access Helvoria on an Android device, manage app permissions through Settings > Apps > Helvoria > Permissions on your device.
Features such as the home feed, matching, chat, and profile center are implemented within the Android application package available on Google Play. Web-based account deletion at https://helvoria.example.com/accountDeletion.html supports users who cannot access the in-app deletion path.
The following describes categories of personal information we collect, their sources, and primary purposes. Collection practices align with permissions you grant and features you use.
When you actively use certain features, Android permissions allow access to:
We do not collect location data, contacts, or SMS as part of the declared permission set for this product.
Helvoria requests Android permissions only when you initiate features that require them. Permissions are not requested at launch by default for sensitive capabilities. You may deny or revoke permissions through Android system settings; doing so may limit related features but will not block general browsing where permissions are unnecessary.
Uses: Capturing a new profile avatar from the profile center; transmitting live video during video chat sessions entered from chat or user detail pages.
Trigger: Permission prompts appear when you tap to take a photo for your avatar or enter an active video chat session.
Background status: The camera is not used in the background. We do not silently record, photograph, or stream video when you are outside an active camera or video chat flow.
Revocation: Disable the Camera permission under Android settings. Avatar capture and video chat will be unavailable until permission is granted again.
Uses: Recording voice messages in chat; capturing audio during video chat.
Trigger: Permission prompts appear when you press the voice message control or join a video chat that requires audio input.
Background status: The microphone is not used in the background. We do not ambiently record or listen when you are not actively recording a voice message or participating in video chat.
Revocation: Disable the Microphone permission in Android settings. Voice messages and video chat audio will not function without it.
Uses: Selecting an existing image from your device gallery for a profile avatar or chat attachment.
Trigger: Permission or system media picker access occurs when you choose "select from gallery," "send image," or similar actions.
Background status: Photos and media are not accessed in the background. We read only files you explicitly select; we do not scan your entire gallery or upload unselected items.
Revocation: Revoke Photos and media or related storage permissions in Android settings. Image selection features will be unavailable until restored.
Uses: Supporting media selection and temporary handling of user-chosen files under Android scoped storage rules.
Trigger: Access aligns with explicit user actions to pick or save media related to avatars and chat attachments.
Background status: External storage is not accessed in the background for unrelated file enumeration.
Revocation: Revoke storage-related permissions through Android settings. Media send and certain avatar flows may be limited.
*End of Privacy Policy*
We do not sell personal and sensitive user data.